Refund & Replacement Policy
Replacement warranty Every subscription product carries a replacement warranty for its full purchased duration. If your account stops working for a reason on our side:
- Message us on WhatsApp with your Order ID
- We will fix the issue or give you a replacement account, usually within a few hours
When a refund applies You get a full refund to your payment method if:
- We cannot deliver your ordered product at all
- A delivered product does not work and we cannot fix or replace it within a reasonable time
When a refund does not apply - The product works as described but you changed your mind - The account broke because the product page's rules were broken (for example, changing a shared account's password/email or sharing it beyond the allowed devices) - The subscription was already used for more than half of its duration
How to claim WhatsApp us with your Order ID. Warranty claims are checked against the order details in our system.
Support hours: 11:30 AM – 11:30 PM, every day.